Privacy Policy

PRIVACY POLICY – SITS, LLC

1. Introduction

 

At SITS, LLC (“SITS,” “we,” “us,” or “our”), we value your privacy and are committed to protecting your personal data. This privacy policy outlines how we collect, use, and safeguard your personal data in accordance with the Texas Data Privacy and Security Act (TDPSA) and applicable U.S. federal standards. Our goal is to ensure transparency by providing clear information regarding our data processing practices.

 

2. Identity and Contact Information

 

The legal entity responsible for processing your personal data is:

 

  • Company Name: SITS, LLC
  • Address: 7322 Southwest Fwy, Ste 1153, Houston, texas 77074
  • Email: legal.support@it-seekers.com
  • Telephone: +52 449 322 0850

 

3. Personal Data We Process and Purposes

 

We collect and process personal data in the following contexts:

 

  • Business Operations: Contact information (name, email, title, company address, and phone) to facilitate transactions, manage contracts, handle invoicing, and manage licenses.
  • Research & Development: Feedback and usage data from surveys and usability tests to improve our products and services.
  • Marketing & Newsletters: Name and email for promotional materials and event invitations. This includes tracking “pixels” (with consent) to see if links are activated to personalize content.
  • Product & App Usage: Device ID, usage statistics, and support requests from our mobile applications and portals.
  • Website Usage: IP addresses, browser type, and user statistics to optimize our site performance.
  • Surveillance: Images and physical appearance captured via security cameras at our business locations to monitor activities, prevent unauthorized access, and ensure a safe environment.
  • Whistleblower Reports: Contact details and reports of misconduct to maintain a transparent and ethical business environment.

 

4. Sources of Personal Data

 

  • Direct Collection: Information you provide via forms, account registration, or newsletters.
  • Third-Party Sources: Data from partners, public authorities, or data aggregators.
  • Automated Technologies: Cookies, web beacons, and log files collected during your interactions with our Site and App.
  • Public Sources: Professional networks (e.g., LinkedIn) and public databases.

 

5. Legal Basis for Processing (Texas/US Standards)

 

We process data based on:

 

  • Consent: Where you have granted clear permission (e.g., marketing).
  • Contractual Necessity: To perform our obligations under a contract with you.
  • Legal Obligation: To comply with Texas or Federal law.
  • Legitimate Interests: For business security, fraud prevention, and operational improvements.

 

6. Biometric Identifiers (Texas CUBI Act)

 

In compliance with the Texas Capture or Use of Biometric Identifier Act, if we collect biometric data (e.g., facial recognition for identity verification):

 

  1. We will inform you and obtain informed consent before capture.
  2. We will not sell or lease this data.
  3. Data will be destroyed within a reasonable time (not exceeding one year) after the purpose for collection ends.

 

7. Disclosure of Your Personal Data

 

We may share your data with:

 

  • Service Providers: Third-party processors for IT hosting, backup, and support.
  • Public Authorities: When required by legal or regulatory requirements.
  • Local Offices & Affiliates: SITS, LLC branches for internal administration.
  • Business Transfers: In the event of a merger or acquisition.

 

8. Data Retention

 

We store data only as long as necessary:

 

  • Business Transactions: For the duration of the relationship plus statutory tax/accounting periods.
  • Marketing: Until consent is withdrawn.
  • Surveillance Footage: Retained for up to 30 days unless required for ongoing investigations.
  • Whistleblower Data: Retained only until the resolution of the reported concern.

 

9. Your Rights (Texas Residents – TDPSA)

 

Under Texas law, you have the following rights:

 

  • Right to Access: Confirm if we are processing your data and get a copy.
  • Right to Rectification: Correct inaccurate or incomplete data.
  • Right to Deletion: Request the deletion of your personal data.
  • Right to Portability: Receive your data in a machine-readable format.
  • Right to Opt-Out: Opt-out of targeted advertising, the sale of personal data, or profiling.
  • Right to Appeal: If we deny your privacy request, you have the right to appeal our decision within 30 days.

 

To exercise these rights, contact: legal.support@it-seekers.com.

 

10. Cookies and Automated Technologies

 

We use the following types of cookies:

 

  • Essential: Necessary for website functionality.
  • Performance: To analyze how visitors interact with our site.
  • Functional: To remember your preferences.
  • Targeting: To deliver relevant advertisements.
  • Note: You can manage cookies via your browser settings.

 

11. Children’s Privacy

 

Our services are not directed at individuals under the age of 13 (COPPA) or 16 (TDPSA). We do not knowingly collect data from children without parental consent.

 

12. Security and Breach Notification

 

We implement encryption, access controls, and regular training. In the event of a data breach that poses a risk to your identity, we will notify you and the Texas Attorney General as required by the Texas Identity Theft Enforcement and Protection Act.